Free shipping on all Stoves, Inserts & Fireplaces - Shipping times vary, please call for an estimate. The trucking company will call you one day prior to delivery! Your order does not just show up at your door without our trucker calling you first to make arrangements. ALL STOVES AND INSERTS SHIP FREE OF CHARGE WITH LIFT GATE SERVICE (Alaska & Hawaii have an additional shipping charge).
Parts are usually sent via UPS. Parts are usually received in 7 - 10 business days. The parts usually ship from Indiana, in some cases it does take longer for the parts to arrive because the parts have to come from Canada or the part may have to be made! We will always process your order the same day you place it. (Not all parts ship free, for example bricks and chimney pipe and chimney parts have a shipping fee).
Do you have any questions? Call right now at 516 974 9742. We will answer ALL of your questions...